Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.
Moog Music Plugins, such as Moogerfooger Effects and Mariana, require activation/re-activation every 90 days with a stable Internet connection - Activation errors may occur if the time & date settings on your computer are manually specified; causing a 'time-out' between our servers and your computer.
The contents of this guide will help you sync the time & date settings on your machine to help prevent authorization errors upon activating / re-activating your Moog Software.
For Windows:
- Open the Start Menu and search for "Date & time settings."
- Click "Date & time settings" from the results.
- Ensure "Set time automatically" is turned on.
- Also enable "Set time zone automatically."
- Click "Sync now" under Additional settings if necessary.
For macOS:
- Go to the Apple menu () and open System Settings.
- Navigate to General > Date & Time.
- Ensure "Set date and time automatically" is checked.
- Select the correct time zone.
- Your Mac will now sync the date and time with the internet.
By keeping these settings synced, you can avoid authorization errors with Moog Music plugins.
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