Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.
If you have purchased Moog titles from the AppStore but now have a different Apple ID, there are steps you can take to resolve this issue. Here's what you can do:
1. Contact Apple Support: Reach out to Apple Support for assistance with migrating your purchases to your current Apple ID. You can do this by visiting the Apple Support website.
2. Provide necessary information: When contacting Apple Support, be prepared to provide the details of your original Apple ID and the new Apple ID that you would like to use for your Moog software purchases. This will help their support team to better assist you with the migration process.
3. Verify ownership: You may be asked to verify your ownership of the Moog titles that you have purchased. This could involve providing proof of purchase or any other relevant information to confirm that you are the rightful owner of the software.
4. Follow instructions: Apple Support will guide you through the process of migrating your Moog software purchases to your current Apple ID. Be sure to follow their instructions carefully to ensure a smooth transition.
5. Enjoy your Moog titles: Once the migration process is complete, you should be able to access and enjoy your Moog software purchases using your current Apple ID.
Remember, it's important to reach out to Apple Support for assistance with this issue, as they are best equipped to help you with migrating your Apple ID for historic Moog software purchases held directly on the AppStore.
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