Why does the editor say "Harware Disconnected" and/or cannot be controlled by hardware?

If any of the following happens:

• Editor shows “Hardware Disconnected”
  
  
• Tweaking knobs on hardware doesn’t change anything in Editor
  
  
• Tweaking knobs on Editor’s GUI doesn’t reflect the sound of the hardware

1. On the Editor’s Setup page, re-select the minitaur ports in the midi in and out fields.
   
   
2. Make sure you can see the version numbers of both the firmware and editor on the Setup page. All Setup page fields should be automatically populated, and control in both ways should be established.
   
   

If this doesn’t work:

1. Uninstall minitaur Windows drivers from Control Panel
   
   
2. Manually delete the minitaur moog drivers from Windows/system32/drivers:
   
   

  > moogminitaurmidi_x64.sys

                >>moogminitaurmidiks_x64.sys

1. Restart
   
   
2. Connect the minitaur directly, not using any USB hub
   
   
3. Reinstall firmware v2.2 using the automatic updater
   
   
4. Reinstall minitaur Windows drivers (v3.30.0 for Windows 7 and higher, v2.23.0 for Vista/XP). Minitaur should appear under Device Manager’s root, having its own dedicated entry
   
   
5. Reinstall Editor v3.2
   
   
6. On the Editor’s Setup page, re-select the minitaur ports in the midi in and out fields.
   
   
7. Make sure you can see the version numbers of both the firmware and editor on the Setup page. All Setup page fields should be automatically populated, and control in both ways should be established.