How To Return Your Instrument For Repair

Modified on Thu, 29 Jun, 2023 at 3:08 PM

Repair requests may be submitted through your account on the Moog Music website. Please make sure that you have created an account and that your instrument is registered before requesting a repair.

Once you have registered your instrument:


1. Visit www.moogmusic.com.


2. Click the hamburger menu icon in the upper right corner of the screen.


3. In the LOGIN / REGISTER section sign in to your account and then click "Go To Account".


4. Find the instrument that you would like to request a repair for in your registered instruments.


5. Click "Return / Repair".


6. Fill out the form with your reason for repair and shipping information. 


7. Click "Submit Request"


That's it!


You will hear back from a Moog support technician within 2-3 days.

If you have any trouble submitting a repair request please contact techsupport@moogmusic.comInternational customers should contact the distributor in their country for repairs.

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