Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.
For general troubleshooting of the Minitaur, we recommend following these steps:
- Reset all GLOBAL SETTINGS,PITCH CV, and PRESETS to their factory defaults by sending sysex commandsvia USB. You can find the necessary files and instructions here.
- Perform a POT CALIBRATION by sending sysexcommands to the instrument via USB. You can find the necessary files and further instructions here.
- Reload the latest firmware using the files and instructions here.
- Download the latest editor software here If you are using a Mac with OS 10.12.6 or earlier, install this revision of the editor.
- For editor connectivity issues, please review the DAW and Editor Integration Guide linked here.
If you have any questions or concerns, please contact techsupport@moogmusic.com
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