Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.
For general troubleshooting of the Mother-32, we recommend the following steps in order:
- Set your panel to match the settings indicated here (link to M32 INIT Settings.png)
- Reset all GLOBAL SETTINGS by sending the associated sysex file (link to Mother32_restore_defaults.syx)
- Update the FIRMWARE to the latest version. You can find files and instructions here (link to Mother-32_v2.0.1)
A guide on how to send sysex files to your synthesizer can be found here.
If you have any questions or concerns, please contact techsupport@moogmusic.com
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