Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.



My credit card purchase was declined?

Modified on Fri, 19 Aug, 2022 at 11:40 AM

If your payment card has been declined at checkout, try these troubleshooting tips before your next attempt.
Correct your payment information, authorize the payment with your bank and make sure your purchase is within the card’s authorized spending limit. 

If you are using a pre-paid card, those purchases are reviewed, we cannot guarantee that your prepaid credit card will be accepted.  Contact the company that issued the pre-paid card for further instructions.

Please contact us if you have any additional questions.

https://www.inmusicstore.com/contact-us
Select and submit a "New Support Ticket". 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article