General Troubleshooting | Subsequent 37 & Sub 37

For general troubleshooting of the Sub/Subsequent 37, we recommend performing the following steps in order:

1. INIT SETTINGS
   • Press the GLOBAL button and scroll UP until you see INIT SETTINGS.
   • Press the CURSOR button to select this option.
   • Hold SAVE button for five seconds (you will see a countdown on the screen).
   • All global settings will be reset to their defaults.

Video Tutorial: Moog Subsequent 37 | Restoring Initial Settings | Video 

2. NOTE CALIBRATION
   • Verify that the synth has warmed up for at least 15 minutes
   • Press the GLOBAL button and scroll UP until you see CALIBRATION
   • Press the CURSOR button to enter this menu
   • Press CURSOR on NOTE CALIBRATION to select this option
   • Press the SAVE button to begin the calibration process
   • You will see the OCTAVE lights flashing like a strobe tuner for the duration of this process. It should take no more than 2-5 minutes.

Video Tutorial: Moog Subsequent 37 | Note Calibration | Video

3. POT CALIBRATION
   • You will find the necessary files and instructions here.
     

Video Tutorial: Moog Subsequent 37 | Pot Calibration | Video

4. RELOAD FACTORY PRESETS
   • You will find the necessary files and instructions for Sub 37 here.
   • You will find the necessary files and instructions for the Subsequent 37 here.
   • Sub 37 and Subsequent 37 presets are interchangeable.

Video Tutorial: Moog Subsequent 37 | Restoring Factory Presets | Video

5. RELOAD FIRMWARE    
   • You will find the necessary files and instructions for the Sub 37 here.
   • You will find the necessary files and instructions for the Subsequent 37 here.
   • Sub 37 and Subsequent 37 firmware are interchangeable.

Video Tutorial: Moog Subsequent 37 | Firmware Update | Video